Privacy Policy
Last updated: April 2026. This policy explains how Visit Methven collects, uses, and protects your personal information when you use our website and services.
Information We Collect
We collect information you provide directly, including your name, email address, phone number, and booking details when you make an enquiry or reservation. We also collect technical data such as your IP address, browser type, and pages visited through analytics tools.
How We Use Your Information
We use your personal information to:
- Process accommodation bookings and enquiries
- Communicate with you about your reservations
- Respond to your questions and requests
- Improve our website and services
- Send relevant travel information about Methven, where you have opted in
Cookies and Analytics
Our website uses cookies and similar technologies. We use Google Analytics and Vercel Analytics to understand how visitors use our site. These tools collect anonymous usage data to help us improve the experience. You can disable cookies through your browser settings.
Third-Party Services
We work with trusted third-party services to operate our business:
- Stripe — for secure payment processing. Your payment information is handled directly by Stripe and is not stored on our servers.
- Hostaway — for property management and booking coordination.
These providers have their own privacy policies and handle your data in accordance with their terms.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are retained for a reasonable period to comply with accounting and legal obligations.
Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also withdraw consent for marketing communications at any time.
Contact Us
If you have questions about this privacy policy or your personal data, please contact us at stays@visitmethven.co.nz.